Accelerate digitization with our agentic AI platform built for end-to-end hyperautomation. Eliminate tickets, delays, and manual effort with zero-touch Automation, AI-driven resolution. Powered by native chat and voice, our unified interface delivers a consumer-grade experience for accessing services across the enterprise.
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Drive digital enterprise transformation with a platform built for the future of IT. Replace manual operations with intelligent, zero-touch workflows that simplify, scale, and accelerate service delivery.
Say goodbye to delays and endless follow-ups. With DigitalXC, users access the services they need in just a few clicks — anytime, anywhere. 70-80% of service requests are now automated, delivering instant outcomes with zero hassle. Unlock the power of self-service and transform the employee experience.
Leverage AI to proactively detect, diagnose, and resolve incidents—often before users even notice. Our platform intelligently enriches data, automates root cause analysis, and orchestrates end-to-end triaging workflows. By reducing MTTR and minimizing manual intervention, it helps you deliver more resilient, highly available IT services.
Enable users to resolve issues independently with intelligent, GenAI-powered self-help. Our solution delivers personalized, context-aware guidance tailored to each customer’s environment—driving faster resolutions and reducing service desk calls by up to 60%.
Let our Intelligent Virtual Assistant (IVA) take care of the repetitive work. From handling routine tasks to simplifying everyday interactions, it enables users to focus on what truly matters—driving innovation and business value. The result: accelerated outcomes, elevated user productivity, and a more intelligent, experience-driven way to work.
Our Digital Store redefines service delivery with a consumer-grade experience—empowering users to request services anytime, anywhere, through any channel, and receive them instantly via zero touch automation.
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With over 650 pre-built automation workflow solutions, our agentic workforce transforms how work gets done. These AI autonomous agents drive speed, precision, and scalability—delivering consistent outcomes with minimal human input.
Agents That Think. Workflows That Deliver. Efficiency That Lasts.
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The customer modernized its extensive IT landscape—supporting over 16,000 users and 100+ applications—by transitioning to our hyperautomation platform. This enabled full digitization of onboarding, offboarding, and store launch processes—driving greater efficiency, reducing manual errors, and enhancing the overall user experience across its retail network.
The customer modernized IT operations for over 5,000 employees by adopting a fully automated Digital Store enabled by GenAI and VoiceBot solutions. This transformation automated Service Desk operations, password resets, account unlocks, AD/M365 requests, and how-to support, significantly improving operational efficiency and delivering a seamless, zero-touch user experience.
A dedicated Digital Exchange was deployed to improve service quality, user experience, and operational efficiency by automating key processes across Siebel, Salesforce, Oracle, SQL, and Postgres platforms. Legacy systems were modernized through API and RPA-driven automation, setting the foundation for a 40% productivity improvement over five years.
A templatized Service Delivery model was implemented to speed up automation across a complex infrastructure and application environment. Powered by a zero-touch Digital Store integrated with ServiceNow, operations were streamlined, user experience improved, and Azure PaaS checks automated—delivering scalable automation with minimal disruption.
Manual handling of data subject requests (DSR) was replaced with a phased automation solution. We implemented DSR automation by integrating with nine applications. The result: faster response times, fewer errors, and full compliance with CCPA regulations.
A customized Digital Store with self-service and self-healing features was implemented to streamline IT operations and enhance daily efficiency. Integrated with ServiceNow, the solution automated support across databases, storage, Active Directory, VMware, and M365—delivering a seamless and user-friendly experience.
Security is at the core of everything we build. From automation to user experience, our AI automation platform is designed to meet the highest industry standards—keeping your data protected and your operations compliant.
Your workflows deserve more than speed — they deserve safety. With us, your team gets world-class automation without compromising on security, compliance, or peace of mind.